Company: Cone Health
Posted on: September 17, 2023
Overview:Performs clerical and receptionist duties. Serves as
the communication liaison for patients/family, nursing staff,
physicians and other hospital departments. Maintains department
inventory. May have access to non-controlled medication storage
areas on the patient care units if and only when their job
responsibilities require that access, such as transferring
non-controlled substance medications from one storage location site
to another or when helping other licensed healthcare professionals
retrieve non-controlled substance
medications.Responsibilities:Performs clerical activities.
Maintains efficient flow of clerical work on the unit. Schedules
follow up appointments for patients. Helps meet regulatory
compliance standards, (Ex. refrigerator temps, track compliance
data, daily BCA checks, safety rounds, appropriate CHL audits,
accommodation codes). Enters charges and maintains accurate
accommodation codes. Follows up and confirms OR schedule times.
Makes sure all high risk patients have appropriate precautionary
items and signage. Maintains adequate paperwork concerning patient
information (Patient logs, Patient Labels, Transfer/Admission logs)
and data collection. Prioritizes incoming and outgoing mail, faxes,
email. Maintains files/records. Monitors unit electronic
communication. Sends thank you cards to discharged patients.
Facilitates communication between disciplines (nurses, physicians,
etc.). Maintains proper inventory levels on all supplies and other
items necessary for the operation of the department. Collects
non-controlled medications, distributing to the appropriate
licensed personnel on unit. Requests supplies from portable
equipment.-Performs receptionist activities. Promotes patient
satisfaction through personal interaction, and provides
assistance/support to patients, significant others, visitors.
(Patient rounding as appropriate.) Assist with lost or left behind
patient belongings. Responds to call lights/intercom/telephones,
and reports unsafe conditions. Directs questions and problems to
appropriate person, recognizing the need to seek assistance when
necessary. Assist with bed assignments, transfers and discharges.
Monitors patient activity on and off unit. Observes Video
Surveillance cameras where in use. Communicates regarding equipment
maintenance and repairs. Assists with maintaining a clean and safe
environment. Assists with transporting patients: interdepartmental
and discharge. Monitors compliance with bed alarm usage. Run
bed-safety report each shift.-Demonstrates personal accountability.
Responds appropriately to emergency situations (Cone Health Codes)
and demonstrates knowledge of how to respond. Always uses
appropriate safety devices and techniques (examples: pushing carts;
correctly lifting copy paper). Protects all confidential
information and obeys all HIPAA regulations. Adheres to all
organizational and departmental policies and procedures, including
dress code, attendance, infection prevention, and hand hygiene.
Documents time accurately using Kronos. Completes all
departmentally required education, competencies, and/or
proficiencies.-Qualifications:EDUCATION:High School Diploma or
equivalent, RequiredEXPERIENCE:Relative experience/basic medical
Keywords: Cone Health, Greensboro , Nursing Secretary, Healthcare , Greensboro, North Carolina
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