Certified Nursing Assistant - COVID-19 Specimen Assistant

Company: ARC Healthcare LLC
Location: Greensboro
Posted on: January 8, 2021

Job Description:

Provide specimen collection assistance and support to overall event operations including patient flow, responding to requests from clinical staff, and watching for/alerting clinical staff of any observed potential adverse reactions of patients.Duties and Responsibilities

• Assists clinical staff during the COVID-19 testing process
• Greets patients and assist them in navigating through the event
• If permitted under Emergency Use Authorization and/or state requirements, observes self- swabbing technique and/or complete anterior nasal specimen collection
• Manages crowd control to ensure maintaining proper social distancing
• Maintains proper use of required Personal Protective Equipment (PPE), which will be provided
• Adheres to infection control procedures
• Maintains confidentiality in accordance with HIPAA
• Identifies solutions to non-standard requests and problems
• Solves moderately complex problems and/or conducts moderately complex analyses
• Organizes workload, sets priorities, completes assignments in a timely manner and utilizes resources appropriately while complying with organizational standards
• Performs all duties and functions in compliance with state and federal laws and regulations
• Adheres to and takes any/all scheduled breaks
• Completes all required training
• Conforms with and supports quality assurance and improvement processes
• Dedicated to building rapport with team members, internal and external customers, and management team by demonstrating a strong customer service orientation and a continuous positive image of OptumServe
• This list of essential functions is not exhaustive and may be supplemented and changed as necessaryQualifications and Requirements
  • 1+ years clinical experience in a health care delivery system
  • Certified Nursing Assistant (CNA) unrestricted and in good standing in state where service is provided
  • Excellent written and verbal communication skills
  • Excellent interpersonal and problem-solving skills are required
  • Demonstrated ability to work independently with minimal supervision is required
  • Reading, reasoning skills, problem-solving, oral communication, positive customer contact
  • Bending, crouching, kneeling, squatting, handling (holding, grasping, turning, or otherwise working with the hand or hands), fingering (picking, pinching, fine manipulation), prolonged periods of standing
  • Subject to outdoor weather conditions
  • Comply with rapid onboarding, background check, paperwork and fit testing protocols
  • Comfortable working with supplied PPE, and possible exposure to COVID-19

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