VP Operations UNCHMG Specialty Care

Company: UNC Health Care
Location: Chapel Hill
Posted on: May 24, 2025

Job Description:

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:Executive operations leader responsible for operations of Raleigh specialty care clinics in collaboration with the dyad partner and senior leadership. Responsible for the collaborative development and implementation of operating plans within the physician enterprise. Coordinates and leads the administrative infrastructure of the assigned region in support of strategic goals. Responsible and accountable for managing cost, quality, growth and strategy within the physician enterprise. Develops annual and ongoing operational and business plans consistent with the mission and vision of UNC Health Medical Group. Provides an atmosphere conducive to team development and professional growth for associates within the physician enterprise. Demonstrates and promotes corporate values, service excellence behaviors and continuous improvement.Responsibilities:1. Ensures integration and coordination of physician services and initiatives across the continuum and throughout areas of responsibility within assigned entity/region and UNC Medical Group, while adhering to applicable laws, regulations and organizational policies. Facilitate collaboration across programs and strengthen internal communications with staff at all levels of the organization. -2. Participates in formulating short- and long-range strategy for the practices and support the development of service line structures. Using business metrics and performance measures, oversees process improvements and promotes a culture of continuous quality improvement. Increases efficiencies and consistency throughout the organization by ensuring standardized approaches to services and marketing. Analyzes and develops new venture physician business models to support the healthcare system's strategic growth and ensure the delivery of high-quality services. -3. Oversee the day-to-day operations of the organization and ensure ongoing plans, goals and objectives are in alignment with the strategic plan and the budget. Ensure that organizational metrics are defined and embraced by staff in order to meet funding and contractual requirements and implement processes that systematically measure organizational performance. -4. Accountable for the financial outcomes for areas of responsibility within the physician organization. Oversees and supports the development and submission of operating budgets, manages expenses in relation to the established budget, and monitors budget variances and implements operational improvement plans when necessary. Ensure that funds are allocated properly to support present needs and future potential. Work closely with the Senior Leadership Team to develop short and long term financial plans, ensure that sound financial controls and oversight are in place, and set financial priorities to ensure the organization is operating in a manner that effectively supports the needs of core programs and staff. -5. Ensures compliance with all internal and external regulatory agency requirements including billing practices and compensation arrangements. -6. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally. Delegates' responsibility clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Manages and resolves conflicts and disagreements in a constructive manner. -7. Leading Change - Acts as a catalyst for organizational change. Influences others to translate vision into action. Brings about strategic change, both within and outside the organization, to meet organizational goals. Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles. Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks. -8. Results Driven - Exceeds organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Holds self and others accountable for measurable high-quality, timely, and cost- effective results. Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care. Makes well-informed, timely decisions, even when data are limited or solutions produce unfavorable results. Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services. Leads the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.QualificationsEducation Requirements:--- Requires a Master's degree in an appropriate discipline.Licensure/Certification Requirements:--- No licensure or certification required.Professional Experience Requirements:--- Requires a minimum of twelve (12) years of experience, with at least ten (10) years of people management experience.Knowledge/Skills/and Abilities Requirements:--- Understanding of the complexities of healthcare delivery systems, reimbursement models, and regulatory environment impacting cancer care.--- Developing and implementing strategic plans to achieve clinical and operational goals for the applicable service line.--- Communicating effectively with a diverse range of stakeholders, including physicians, nurses, patients, administrators, and boards.--- Identifies problem areas and skill gaps proactively and addresses them appropriately.--- Making sound decisions based on clinical expertise, data analysis, and business acumen.--- Developing innovative approaches to improve the quality, efficiency, and accessibility of services.--- Excellent project management and change management skills for designing and implementing Entity, Triangle, or System initiatives in a complex environment.Job DetailsLegal Employer: STATEEntity: UNC REX HealthcareOrganization Unit: Rex Executive Office Work Type: Full TimeStandard Hours Per Week: 40.00Pay offers are determined by experience and internal equity.Work Assignment Type: OnsiteWork Schedule: Day JobLocation of Job: US:NC: RaleighExempt From Overtime: Exempt: YesThis is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Keywords: UNC Health Care, Greensboro , VP Operations UNCHMG Specialty Care, Executive , Chapel Hill, North Carolina