Director, HR Shared Services Americas
Company: GILEAD Sciences
Location: Raleigh
Posted on: May 8, 2024
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Job Description:
For Current Gilead Employees and Contractors:Please log onto
your Internal Career Site to apply for this job.At Gilead, we're
creating a healthier world for all people. For more than 35 years,
we've tackled diseases such as HIV, viral hepatitis, COVID-19 and
cancer - working relentlessly to develop therapies that help
improve lives and to ensure access to these therapies across the
globe. We continue to fight against the world's biggest health
challenges, and our mission requires collaboration, determination
and a relentless drive to make a difference.We empower our leaders
to step up, share ideas, listen, learn, and lead. We're welcoming
bright, diverse, and imaginative minds; we're nurturing them to
foster an environment of inclusion and growth where innovation is
encouraged. We expect our people leaders to model that environment,
and to focus on creating inclusion, developing talent, and enabling
teams.Every member of Gilead's team plays a critical role in the
discovery and development of life-changing scientific innovations.
Our employees are our greatest asset as we work to achieve our bold
ambitions, and we're looking for the next wave of passionate and
ambitious people ready to make a direct impact. Join Gilead and
help create possible, together.Job DescriptionAs the Director,
Americas HR Shared Services, you will provide strategic vision and
direction as well as day-to-day operational leadership to the
Americas HRSS (HR Shared Services) team, which delivers
high-quality service to employees and partners across a number of
HR functional areas. You will lead a large diverse team who
delivers services across the entire employee lifecycle including
onboarding/offboarding and leave of absence administration. You
will also be responsible for partnering with other regions to grow
the HRSS service offering and enhancing self-service and self-help
to insure and support our customers. Additionally, you will
collaborate with counterparts in other regions to expand and
enhance our HRSS offerings, focusing on the development of
self-service capabilities and support tools to meet and exceed our
customers' needs. -More specifically, you will: - -Be responsible
for ensuring the effective and efficient delivery of HR operational
activities and processes -Provide leadership and development of the
HR Shared Services team through effective direction, delegation,
coaching and performance management -Identify process improvements
by identifying issues, process delays and quality problems and
recommending solutions. -Serve as the primary liaison between
employees, key partners (COEs (Centre of Excellence)) and various
providers -Serve as key point of contact for input into
improvements and future state HR systems -Develop project plans for
technology related projects and partner on technology projects
involving multiple departments and external vendors. -Lead efforts
with team leads to identify improvements/enhancements to new and
existing HR applications, reports, business processes, etc. -Be a
point of escalation for region and escalates issues as needed that
pose a high legal risk -Capability to lead, motivate, and challenge
an operations team to deliver on the objectives of the function and
to continuously develop their skills and competencies in line with
HR best practices. -Ensures team and company actions are compliant
with relevant legislation. -Have knowledge of data management and
database management processes. -Participate in the program reviews
by providing analysis of current and potential cost impacts,
analysis of department implementation issues, and system testing.
-Lead efforts to work with Global HR partners, employees, and
third-party vendors to resolve complex issues -Implement new and
enhanced programs that support the HR strategy -Must be able to
exercise judgment and independently determine and take appropriate
action within defined -Accelerate knowledge and content usage,
adoption for employees and HR teams. -Lead efforts to participate
in HR systems related implementations or integrations (ServiceNow,
Workday and vendors' online benefits systems) including testing and
go-live. -What are we looking for? -A dynamic leader who inspires
and motivates a high-performing team with a proven record of
accomplishment of developing staff through effective coaching,
mentoring, and performance management. - -Leadership style that
encourages open communication, fosters team cohesion, and drives
high performance. -Experience with M&A activities impacting the
HR ecosystem and processes, with the ability to identify necessary
adaptations and apply best practices effectively. -Strong knowledge
of HR Service Delivery including metrics, process design, data
privacy, and records management. -Strong knowledge of HR Service
Delivery best practices including metrics, process design, data
privacy and records management -Adaptability to change in a dynamic
environment, with a proactive and positive attitude that energizes
the team. -Demonstrates a positive, proactive attitude, and energy
- -Must be able to exercise judgment and independently determine
and take appropriate action within defined HR policies and
procedures -Capability to lead, motivate and challenge an
operations team to deliver on the objectives of the function and to
continuously develop their skills and competencies in line with HR
best practice. -Excellent oral and written communication skills,
with proven experience in a business facing role with the
confidence and ability to interact with all levels of the
organization -A self-starter with the proven ability to deliver on
results, meet deadlines, and lead complex HR projects, including
systems implementations and integrations (e.g., ServiceNow,
Workday). -Able to exercise judgment and independently determine
and take appropriate action within defined HR policies and
procedures. -Proven ability to analyze complex datasets and derive
actionable insights that drive HR strategy and improve service
delivery. - - -Qualifications -10+ years of relevant experience in
HR/HR Operations and a BA or BS degree -Master's degree can be
substituted for 2 years of related experience. -Must possess the
ability to present concise and clear presentations to employees.
-Exposure to service delivery in Canada, Central and South America
-With guidance from immediate manager, must be able to identify
appropriate actions to take in resolving issues using well-defined
HR policies and procedures. -Work is performed under general
direction. -Must possess well-developed influencing skills.
-Experience of managing or leading large teams -Experience of
business analysis (including requirements gathering and writing
user stories) Strong communication skills and stakeholder
management -Expertise in ServiceNow or leading enterprise-wide case
management solution -Gilead Core Values:Integrity (Doing What's
Right)Inclusion (Encouraging Diversity)Teamwork (Working
Together)Excellence (Being Your Best)Accountability (Taking
Personal Responsibility) -As an equal opportunity employer, Gilead
Sciences Inc. is committed to a diverse workforce. In order to
ensure reasonable accommodation for individuals protected by
Section 503 of the Rehabilitation Act of 1973, the Vietnam Era
Veterans' Readjustment Act of 1974, and Title I of the Americans
with Disabilities Act of 1990, applicants who require accommodation
in the job application process may contact careers@gilead.com for
assistance. For more information about equal employment opportunity
protections, please view the EEO is the Law poster. We are an equal
opportunity employer. Apply online today at .The salary range for
this position is: $173,910.00 - $225,060.00. Gilead considers a
variety of factors when determining base compensation, including
experience, qualifications, and geographic location. These
considerations mean actual compensation will vary. This position
may also be eligible for a discretionary annual bonus,
discretionary stock-based long-term incentives (eligibility may
vary based on role), paid time off, and a benefits package.
Benefits include company-sponsored medical, dental, vision, and
life insurance plans*.For additional benefits information, visit: *
Eligible employees may participate in benefit plans, subject to the
terms and conditions of the applicable plans.For jobs in the United
States:As an equal opportunity employer, Gilead Sciences Inc. is
committed to a diverse workforce. Employment decisions regarding
recruitment and selection will be made without discrimination based
on race, color, religion, national origin, gender, age, sexual
orientation, physical or mental disability, -genetic information or
characteristic, gender identity and expression, veteran status, or
other non-job related characteristics or other prohibited grounds
specified in applicable federal, state and local laws. In order to
ensure reasonable accommodation for individuals protected by
Section 503 of the Rehabilitation Act of 1973, the Vietnam Era
Veterans' Readjustment Act of 1974, and Title I of the Americans
with Disabilities Act of 1990, applicants who require accommodation
in the job application process may contact
ApplicantAccommodations@gilead.com -for assistance.For more
information about equal employment opportunity protections, please
view the -'Know Your Rights' poster.NOTICE: EMPLOYEE POLYGRAPH
PROTECTION ACTYOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACTPAY
TRANSPARENCY NONDISCRIMINATION PROVISIONOur environment respects
individual differences and recognizes each employee as an integral
member of our company. Our workforce reflects these values and
celebrates the individuals who make up our growing team.Gilead
provides a work environment free of harassment and prohibited
conduct. We promote and support individual differences and
diversity of thoughts and opinion.For Current Gilead Employees and
Contractors:Please log onto your Internal Career Site to apply for
this job.SummaryLocation: United States - North Carolina -
RaleighType: Full time
Keywords: GILEAD Sciences, Greensboro , Director, HR Shared Services Americas, Executive , Raleigh, North Carolina
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