Nurse Manager Medical Progressive Care
Company: Cone Health
Location: Greensboro
Posted on: April 16, 2024
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Job Description:
Nurse Manager Medical Progressive Care
ID
2023-19658
Location
Moses Cone Hospital
Work Location
US-NC-Greensboro
Division : Name
Moses Cone Hospital
Department : Name
MHC 5 West Medical Progressive Care
Category
NURSING LEADERSHIP
Position Sub-Category
HOSPITAL LEADERSHIP
Position Type
Benefit Eligible (12-39 hours/week)
Employment Type
Employee
Exempt/NonExempt
Exempt
FTE
0.90
Workforce Status
Onsite
Work Hours
36.00
Provider Schedule (specific schedule)
varied
On call Required
No
Sub Category
Hospital Leadership
Overview
Responsible for daily operations of assigned department(s) for the
provision of effective patient care. Accountable for staff
supervision and patient care management for a select program and/or
a defined workgroup. Identifies and accomplishes program goals and
outcomes. Maintains regulatory and professional
standards/requirements. Supports and maintains a cost effective,
progressive and customer-focused service.
Talent Pool: Nursing
Responsibilities
Supervises and role models the nursing process to assist staff in
providing patient care appropriate to the needs of patient
populations with unpredictable needs. Demonstrates skillful
responses to patient, family, and colleague's needs based on the
specific need and the particular context of the situation. Monitors
variances to expected outcomes and identifies any trends, making
suggestion of changes needed to optimize patient outcomes for
patient populations and ensuring changes are carried out. Assures
staff involves patient, significant others, and health care
providers in the evaluation process. Provides staff with resources
needed to assist the patient and significant others in identifying
and securing appropriate services and educational opportunities
available to address health-related needs.
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Provides leadership for the department in meeting organizational
goals and objectives. Assists in the development of
program/clinical/financial goals and objectives. Accountable for
program/clinical/ financial outcomes for areas of responsibility.
Recommends options to enhance program/clinical outcomes. Monitors
and actively addresses compliance with departmental policies and
procedures including dress code and attendance. Ensures that
departmental orientation, continuing education and clinical
development occurs as required for all employees. Initiates,
formulates and administers coaching/counseling/corrective action
for employees in collaboration with Director.
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Takes the lead in implementing performance improvement activities.
Accountable for operationalizing the QI/PI program for defined
programs. Facilitates staff PI/QI education and participation by
leading through influence and the scheduling process. Regularly
reviews and communicates patient experience results to staff and
co-creates plan of improvement with them. Performs Cipher rounding
as required. Recommends options and implements plan to enhance
patient experience to Director for additional insights or
enhancements. Receives, reviews, performs follow up and documents
on all incidents. Identifies trends and engages staff and content
experts to follow up on departmental incidents.
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Collaborates with department director in the selection and
management of resources for a defined workgroup/program. Performs
the selection and supervision of personnel reflective of the
community served. Completes iCompass conversations with team
members and completes all required Halogen tasks including yearly
evaluations. Holds ultimate accountability for ensuring the
departmental schedule is balanced and PAL is granted in accordance
with meeting patient care needs of the department. Delves into and
documents financial variances to include productivity and reviews
these with one up leader at least monthly. Monitors and maintains
departmental cost-containment activities. Promotes and supports
employee engagement through rounding and Shared Governance
activities. Accountable and responsible for recruitment and
retention metrics and initiatives to support both.
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Accountable to attend leadership meetings and communicate relevant
items to staff on an ongoing basis. Ensures that there is support
of and alignment with systemwide and divisional initiatives in all
communication to staff and takes ownership of managing any crucial
conversations for their team. Creates a unified message with the
enterprise message as part of the leadership team even when the
decision differs from personal feelings.
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Actively utilizes Lean thinking and problem-solving to proactively
address issues within department(s). Maintains an updated visual
management board with KPIs. Regularly performs gemba rounds to
verify and validate unit performance and demonstrates layered
leader standard work along with leader standard work. Review key
performance data and trends to create performance improvement plans
on items that are below target. Ensures all areas of department(s)
meet regulatory compliance standards and proactively performs
accreditation readiness rounds.
_______________________________
Accountable for actively monitoring technical and behavioral
performance of staff and proactively addressing identified issues.
Celebrates and recognizes team members on an ongoing basis. Makes
sure staff feel heard, valued, and have a voice in department-based
decisions. Regularly has growth and development conversations with
team members during iCompass conversations. Always demonstrates and
role models iCARE behaviors and acts in alignment to our culture.
Maintains visibility on all shifts throughout the month by flexing
schedule.
_______________________________
Maintains clinical competency in order to provide support to the
team, patient care and department by serving as charge nurse or
staffing as needed. Flexes schedule accordingly. Supports and
upholds decisions of the administrative coordinators when floating
staff or making other adjustments to support overall patient care
needs or adjust staffing according to census.
______________________________
Attends all nursing leadership meetings. Helps lead systemwide
initiatives as requested. Stays up-to-date with current trends in
nursing. Shows awareness of own personal biases and actively works
to address. Demonstrates self-care and ability to disconnect when
away on PAL.
________________________________
Other duties as assigned.
Qualifications
EDUCATION:REQUIRED:
Bachelor of Nursing (BSN)
- All newly hired Nurse Managers must achieve their Master's degree
(in a health related field such as MSN, MEd, MHA, MBA) within 3
years of their hire date as a Nurse Manager.
- All current Assistant Directors/Nurse Managers who have at least
20 years of continuous service as an RN or Nurse Manager/ Assistant
Director at Cone Health do not have to acquire a Master's
degree.
EXPERIENCE:3, Healthcare-Registered Nurse, Required
3 or more years of nursing experience with leadership
activities
LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIRED
RN - Registered Nurse licensed in North Carolina or a Compact
state.
BLS (CPR)-American Red Cross or AHA Healthcare Provider
Certification in a clinical specialty as defined by National
Certification requirements is required within two (2) years of hire
into Nurse Manager role.
PREFERRED
ACLS - Advanced Cardiovascular Life Support
PALS - Pediatric Advanced Life Support
Keywords: Cone Health, Greensboro , Nurse Manager Medical Progressive Care, Executive , Greensboro, North Carolina
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