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Operations Manager (Anti Money Laundering) Global Operations Greensboro

Company: Bank of America
Location: Greensboro
Posted on: November 26, 2022

Job Description:

Operations Manager (Anti Money Laundering) Global Operations GreensboroGreensboro, North CarolinaJob Description:Line of Business Department and Role Overview:Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. The associate will work within the AML Operations organization as a manager in support of client refresh and remediation processes.Primary responsibilities of the Refresh Manager will include:

  • Managing a team of employees conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
  • Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
  • Support team members liaising with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
  • Managing the performance and productivity of client refresh analysts
  • Ensure all jurisdictional regulatory requirements related to KYC are adhered to
  • Support business with KYC related queries and requests
  • Participate in remediation, internal/external AuditsRequired Skills:
    • 3+ years experience in leading teams and people management
    • Two or more years of financial services experience
    • Excellent verbal and written communications skills
    • Documented experience performing in a process oriented production environment that changes periodically
    • Familiar with MS Office Suite (Excel/Word/Outlook/Access)
    • Proven ability to: work in a team environment, organize work, prioritize tasks and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy and integrity, and work and execute with minimal supervision or remote managementDesired Skills:
      • College degree (Associates or higher) or comparable work experience
      • Experience leading highly productive teams in a fast paced environmentJob Band:H5Shift:1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:600Job Description:Line of Business Department and Role Overview:Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. The associate will work within the AML Operations organization as a manager in support of client refresh and remediation processes.Primary responsibilities of the Refresh Manager will include:
        • Managing a team of employees conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
        • Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
        • Support team members liaising with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
        • Managing the performance and productivity of client refresh analysts
        • Ensure all jurisdictional regulatory requirements related to KYC are adhered to
        • Support business with KYC related queries and requests
        • Participate in remediation, internal/external AuditsRequired Skills:
          • 3+ years experience in leading teams and people management
          • Two or more years of financial services experience
          • Excellent verbal and written communications skills
          • Documented experience performing in a process oriented production environment that changes periodically
          • Familiar with MS Office Suite (Excel/Word/Outlook/Access)
          • Proven ability to: work in a team environment, organize work, prioritize tasks and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy and integrity, and work and execute with minimal supervision or remote managementDesired Skills:
            • College degree (Associates or higher) or comparable work experience
            • Experience leading highly productive teams in a fast paced environmentShift:1st shift (United States of America)Hours Per Week:40Learn more about this roleFull timeJR-22092204Band: H5Manages People: YesTravel: NoManager:Talent Acquisition Contact:Tammy Ball [C]Referral Bonus:600Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Keywords: Bank of America, Greensboro , Operations Manager (Anti Money Laundering) Global Operations Greensboro, Executive , Greensboro, North Carolina

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