Care Manager Extender, BH
Company: Monarch
Location: Greensboro
Posted on: August 4, 2022
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Job Description:
It's fun to work in a company where people truly BELIEVE in what
they're doing!We're committed to bringing passion and customer
focus to the business. See below job description:Job Specific
Information:Must be 18 years of age or olderMust meet at least one
of the following requirements:1. Be a person with lived experience
with a behavioral health condition and a Certified Peer Support
Specialist.2. A parent or guardian of an individual with a
behavioral health condition and has at least two years of direct
experience providing care for and navigating the Medicaid delivery
system on behalf of that individual (parent/guardian cannot serve
as an extender for their family member).3. Has two years of paid
experience performing the types of functions listed in the job
description, with at least one year of paid experience working
directly with the Tailored Care Management eligible population.The
Time-Type:Full timeJob Description:1. Perform general outreach,
engagement, and follow-up with people we support to assist
individuals to make informed choices regarding their care and
services and other life decisions.2. Provides a variety of services
and supports to emphasize personal safety, self-worth, confidence,
connection to the community, boundary setting, planning,
self-advocacy, personal fulfillment, development of social supports
and effective communication skills.3. In conjunction with the care
management team, engage in various skill-building activities such
as learning how to obtain and maintain stable housing, manage
finances, increase employment readiness skills, interact with
others in private and public settings, maintain healthy non-violent
relationships, engage in safe, non-medical ways to control
modifiable risk factors that impact the person's health (e.g.
smoking, drug and alcohol use, obesity, etc.) and learn skills to
increase motivation and actively address health conditions such as
diabetes, heart disease, COPD, etc.4. Assist in the development of
the goals in the Plan of Care/Individual Support Plan and
comprehensive crisis plans to assist individuals to progress to
goal completion.5. Coordinating services/appointments (e.g.,
appointment/wellness reminders, providing or arranging
transportation).6. Provides services in various community settings
to help the individual identify and address barriers that prevent
him or her from receiving needed services from healthcare
professionals, including primary healthcare, dental, oral and
vision.7. Link individuals to appropriate community-based services
to ensure that they are actively engaged in the service, including
supports related to housing, and employment.8. Facilitate
person-centered, effective, positive relationships with people
receiving services using positive approaches that promote
self-determination in all areas of life.9. Assist with self-help,
advocacy, pre-crisis support, and supporting the individual with
speaking with employers, landlords and others regarding reasonable
accommodations for the person's disability.10. Document encounters
and contacts made on behalf of people we support; complete and
submit billing documentation.11. Attend regular staff meetings and
other required meetings. Convey observations and key issues to
supervisor on an on-going basis.12. Maintain all required training
by attending and actively participating in meetings and trainings,
including but not limited to, case conferences.13. Maintain
certification in all agency, state, and federal training
requirements.14. Assist new staff and/or current staff with
orientation, mentoring and training.15. Demonstrate knowledge of
and comply with all agency policies and procedures.16. Follow
service definition guidelines for services being provided.17.
Complete all other relevant responsibilities assigned by the
supervisor.18. Driving and travel may be required.Education:High
School (Required)Certifications:LPN - NC Board of Nursing, North
Carolina Driver License (Valid) - NC Division of Motor Vehicles,
Qualified Peer Support Specialist (NCCPSS) - State of North
Carolina, Wellness Recovery Action Plan (WRAP) - Copeland Center,
Whole Health Action Management (WHAM) - National Council for Mental
WellbeingExperience:Direct experience providing care for and
navigating the Medicaid delivery system on behalf of that
individual (parent/guardian cannot serve as an extender for their
family member)., Lived experience with an I/DD or a TBI with
demonstrated knowledge of and direct personal experience navigating
the North Carolina Medicaid delivery system., Paid experience
performing the types of functions listed in the job description,
with at least one year of paid experience working directly with the
Tailored Care Management eligible populationQualifications:1410097,
Direct experience providing care for and navigating the Medicaid
delivery system on behalf of that individual (parent/guardian
cannot serve as an extender for their family member)., High School,
Lived experience with an I/DD or a TBI with demonstrated knowledge
of and direct personal experience navigating the North Carolina
Medicaid delivery system., LPN - NC Board of Nursing, North
Carolina Driver License (Valid) - NC Division of Motor Vehicles,
Paid experience performing the types of functions listed in the job
description, with at least one year of paid experience working
directly with the Tailored Care Management eligible population,
Qualified Peer Support Specialist (NCCPSS) - State of North
Carolina, Wellness Recovery Action Plan (WRAP) - Copeland Center,
Whole Health Action Management (WHAM) - National Council for Mental
WellbeingSkills:Ability to maintain confidentiality, Ability to
make independent decisions., Ability to work effectively and
cooperatively with people from diverse backgrounds on all levels of
the organization., Ability to work in fast-paced environment,
Demonstrate strong organizational skills, Effective oral and
written communication, Understand/communicate sensitive subjects
clearly
Keywords: Monarch, Greensboro , Care Manager Extender, BH, Executive , Greensboro, North Carolina
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