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Capability Manager - Telecommute

Company: UnitedHealth Group
Location: Greensboro
Posted on: November 18, 2021

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

As a critical member of the Product Management team, you will help rewrite the future of UnitedHealth Group. Here, your business acumen, analytical and innovative skills will help us with our mission of helping people live healthier lives. Yes, we share a mission that inspires. And we need your organizational talents and business discipline to help fuel that mission.

As a Product Manager on the Product Management team, you are responsible for the strategic and tactical planning of development necessary to advance the capabilities being designed for integration with Electronic Medical Records systems. - The vision for the Product team requires the understanding of people, process and technology. - As the key liaison between the business and technical teams, your analysis, documentation and communication skills are critical to exceeding your customer expectations.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
As the Product Owner, acts as the domain specialist who owns and drives the vision for the product life cycle
Supports end-to-end coordination for product-related activities
Assists in creating, documenting and communicating the roadmap for 1) cost estimation and 2) closing Clinical Gaps in Care via EMR integration, creating buy-in among all stakeholders
Focus on improving performance related to STARS and HEDIS measures
Serves as the primary liaison between business and technical team, responsible for gathering, documenting and prioritizing business requirements in support of critical business needs
Serves as a key SME for all release management activities with Business and IT partners
Provides oversight of release activities for the Business, including, but not limited to communication, documentation, training and release notes
Works with the Program / Project Manager to ensure all stakeholder needs are addressed in the deployment plan
Serves as the SME for User Acceptance Testing activities, including providing support for hands-on testing and troubleshooting when necessary
Drives findings through to satisfactory resolution
Facilitates business rule configuration planning for the product (regulatory and operational)
Spearhead requirements gathering to maximize the potential for business configuration capabilities
Ensures all system business rules and configurations meet regulatory, compliance and operational needs, and facilitates solutions between groups if discrepancies exist
Facilitates ad hoc and operational report requirements in the roadmap considering both real time and near real time needs
Represents Our United Culture missions and values in all activities, demonstrating exemplary customer service with internal and external team members
Models collaborative leadership behavior with the team
Works well in a matrix environment across cross - functional teams
Demonstrated Skills:
Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data
Excellent written and verbal communication skills, including presentations to all levels of project governance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Undergraduate degree or equivalent work experience
5+ years of leading business / operational activities related to application implementations
Experience with Electronic Medical Record systems, preferably in the context of understanding a health care provider's clinical workflow
Experience with Agile processes, including development of user stories
Experience gathering business requirements from client/business stakeholder
Proficient with PC based software programs and automated database management systems (Excel, Access, Visio, PowerPoint)
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:
BA/BS degree in Computer Science, Business, Finance, Health Administration, related field
Demonstrated experience facilitating large groups and remote audiences
Understanding of provider contracting, provider data management operations, prior authorization, eligibility and/or claim operations
Understanding of STARS and HEDIS measures
Direct/Indirect experience with provider Continuity of Care Documentation (CCD)
Certification in Product Management or Agile scrum

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $79,700 to $142,600. The salary range for Connecticut/Nevada residents is $87,900 to $156,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: capability, hedis, stars, business requirements, product manager, agile, scrum, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote

Keywords: UnitedHealth Group, Greensboro , Capability Manager - Telecommute, Executive , Greensboro, North Carolina

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