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Territory Sales Manager

Company: Autozone
Location: Greensboro
Posted on: March 25, 2020

Job Description:

AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday. Responsibilities * Grows loyalty and trust with customers * Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints * Oversees the customer service, sales and general workings of the stores within their territory. * Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company * Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment * Develops market analysis and action plans for commercial accounts * Develops, maintains, and revises key customer plans * Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits. * Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised * Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers * Ensures all company policies, and loss prevention procedures are followed * Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) * Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status * Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. * Follows proper accident procedures * Provides feedback regarding AutoZoner performance * Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment * Ensure all stocking programs are stocked each week per policy * Ability to work all the hours (of operation) that we are open for business * Performs other related duties as required Requirements * Minimum three years of related experience in outside sales (automotive industry a plus) . * Direct or indirect experience managing and leading people. * Relentless pursuit of new profitable business and penetration of current accounts * Ability to create and execute customer development plans. * Ability to analyze sales reports and take appropriate action. * Understanding of P&L statement and gross profit. * Strong communication, negotiation, organization and leadership skills . Integrity, honesty, passion, drive and the desire for success. * Excellent customer service skills * Minimum 50% travel w/ some overnight.

Keywords: Autozone, Greensboro , Territory Sales Manager, Executive , Greensboro, North Carolina

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