Assistant Facility Manager
Company: JLL
Location: Charlotte
Posted on: April 1, 2026
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Job Description:
JLL empowers you to shape a brighter way . Our people at JLL are
shaping the future of real estate for a better world by combining
world class services, advisory and technology for our clients. We
are committed to hiring the best, most talented people and
empowering them to thrive, grow meaningful careers and to find a
place where they belong. Whether you’ve got deep experience in
commercial real estate, skilled trades or technology, or you’re
looking to apply your relevant experience to a new industry, join
our team as we help shape a brighter way forward. Assistant
Facility Manager - JLL The Assistant Facility Manager (AFM) serves
as a key collaborative member of the Infrastructure/Operations Team
for a large retail account, delivering world-class operational
services to clients. This pivotal role encompasses the
responsibilities of chief Planner/Scheduler for all maintenance
activities while interfacing with management, subcontractors, and
customers to ensure optimal resource allocation, planning, and
scheduling. The position demands exceptional communication skills,
strong organizational abilities, and effective time management,
with the individual working autonomously to orchestrate efforts and
support the team in delivering first-class customer experience. The
AFM will also maintain critical business information and work order
data to support informed decision-making processes and contribute
to overall operational excellence. What your day-to-day will look
like: • Collaborate with the Facility Manager to oversee
maintenance and repair services delivery, ensuring client
satisfaction and monitoring customer satisfaction enhancement •
Conduct daily work order reviews and follow-ups, evaluating and
prioritizing work requests while defining activities required for
completion • Estimate labor resources, costs, materials, and
external resources required for work order completion and review
invoices accordingly • Coordinate with subcontractors and
contractors, assigning individuals or teams as needed while
optimizing team scheduling for effective resource utilization •
Engage with client representatives to understand their needs and
align work schedules with negotiated downtime windows • Oversee
building automation systems, documentation, preventive maintenance
programs, and life safety systems testing and repair • Prepare and
present monthly/quarterly reports while maintaining and updating
service provider matrices for assigned regions Required
Qualifications: • HS diploma or equivalent • Minimum of 5 years of
experience in facility management or operations management •
Technical knowledge and understanding of the functionality of HVAC,
electrical, and plumbing systems • Previous experience in retail or
similar 24/7 operational environments • Proficiency in Microsoft
Office applications (Word, Excel, PowerPoint, Outlook) • Strong
leadership skills with the capacity to guide and motivate teams in
fast-paced environments. • Experience with work order management
systems and scheduling software Preferred Qualifications: •
Experience with CMMS (Computerized Maintenance Management Systems),
preferably Corrigo • Technical certifications in relevant trades
(HVAC, electrical, plumbing, or related fields) • Experience with
building automation systems and preventive maintenance programs •
Ability to interpret building, plumbing, and mechanical drawings
Schedule: Required on-site presence. This is a Hybrid role / 3 days
on client site 2 days remote. The position operates Monday through
Friday, 8:00 AM - 5:00 PM, with alternating weekly AH / Weekend
on-call schedule Location: Charlotte,NC Salary: $70,000 per year
This position does not provide visa sponsorship. Candidates must be
authorized to work in the United States without sponsorship.
Location: On-site –Charlotte, NC If this job description resonates
with you, we encourage you to apply, even if you don’t meet all the
requirements. We’re interested in getting to know you and what you
bring to the table! Personalized benefits that support personal
well-being and growth: JLL recognizes the impact that the workplace
can have on your wellness, so we offer a supportive culture and
comprehensive benefits package that prioritizes mental, physical
and emotional health. Some of these benefits may include: 401(k)
plan with matching company contributions Comprehensive Medical,
Dental & Vision Care Paid parental leave at 100% of salary Paid
Time Off and Company Holidays Early access to earned wages through
Daily Pay At JLL, we harness the power of artificial intelligence
(AI) to efficiently accelerate meaningful connections between
candidates and opportunities. Using AI capabilities, we analyze
your application for relevant skills, experiences, and
qualifications to generate valuable insights about how your unique
profile aligns with the specific requirements of the role you're
pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together
with its subsidiaries and affiliates, is a leading global provider
of real estate and investment management services. We take our
responsibility to protect the personal information provided to us
seriously. Generally the personal information we collect from you
are for the purposes of processing in connection with JLL’s
recruitment process. We endeavour to keep your personal information
secure with appropriate level of security and keep for as long as
we need it for legitimate business or legal reasons. We will then
delete it safely and securely. For more information about how JLL
processes your personal data, please view our Candidate Privacy
Statement . For additional details please see our career site pages
for each country. For candidates in the United States, please see a
full copy of our Equal Employment Opportunity policy here . Jones
Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is
committed to working with and providing reasonable accommodations
to individuals with disabilities. If you need a reasonable
accommodation because of a disability for any part of the
employment process – including the online application and/or
overall selection process – you may email us at HRSCLeaves@jll.com
. This email is only to request an accommodation. Please direct any
other general recruiting inquiries to our Contact Us page > I
want to work for JLL. Accepting applications on an ongoing basis
until candidate identified.
Keywords: JLL, Greensboro , Assistant Facility Manager, Engineering , Charlotte, North Carolina
