Technical Specialist-Elevator Technician
Company: Wake County Public School System
Location: Raleigh
Posted on: January 7, 2026
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Job Description:
Overview: POSITION TITLE (Oracle title) TECHNICAL SPECIALIST
WORKING TITLE Technical Specialist-Elevator Technician
SCHOOL/DEPARTMENT Maintenance and Operations (M&O) LOCATION
Rock Quarry Road (Building B), Raleigh, NC PAY GRADE Noncertified
Grade 30 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT
No WORK WEEK SCHEDULE Monday-Friday (evenings and weekends
requirements on a rotational basis) POSITION PURPOSE: Performs
complex level work in repairing, maintaining, and programming
elevators and chairlifts located within a Wake County Public School
System (WCPSS) facilities. Provides technical specialist experience
in the monitoring of construction and installation of new and
replacement elevators and chairlifts at schools. Provides technical
guidance and assistance to less skilled employees and assists in
the training of employees. Ensures elevators and chairlifts are
performing at their optimal efficiency. MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive knowledge in
servicing elevators and chairlifts; Considerable knowledge of
Occupational Safety and Health Administration (OSHA) standards;
Working knowledge of Microsoft Office, specifically Word and Excel;
Google Apps; Critical thinking and problem-solving skills; Ability
to communicate clearly and concisely both in oral and written form
using a variety of communication techniques and tools to ensure the
appropriate flow of information, collaborative efforts, and
feedback; Ability to work independently and part of a team and
complete tasks in the absence of clear direction; Ability to
perform arithmetic calculations; Ability to troubleshoot and
perform maintenance and repairs on elevator and chairlifts; Ability
to establish and maintain effective working relationships with
school system staff, contractors, vendors, and external agencies.
EDUCATION, TRAINING, AND EXPERIENCE High school diploma or
equivalent; Ten years of experience directly related to elevator
and chairlift installation and repair; Experience in servicing
elevators and chairlifts, including software updates; Experience
with multiple elevator manufacturers; An equivalent combination of
education and relevant experience sufficient to successfully
perform the essential duties of the job. CERTIFICATION AND LICENSE
REQUIREMENTS Hold a valid Electrical License (SP-EL) and/or
accredited certifications; Within twelve months of employment
complete safety training according to OSHA standards; Must hold and
maintain a valid motor vehicle operator’s license according to the
State of NC requirements. PREFERRED QUALIFICATIONS: Factory
certification by one or more elevator manufacturers. ESSENTIAL
DUTIES AND RESPONSIBILITIES: Performs complex level work in
maintaining, repairing, and troubleshooting elevators and
chairlifts within WCPSS. Provides technical specialist experience
in the monitoring of construction and installation of new and
replacement elevators and chairlifts at all school facilities.
Provides technical guidance and assistance to less skilled
employees and assists in the training of employees. Ensures
elevators and chairlifts are performing at their optimal
efficiency. Responds to assigned work orders relating to elevators
and chairlifts; troubleshoots and ensures that the appropriate
corrective measures are performed to provide a solution. Replaces
faulty or defective elevators and chairlifts. Prepares and
maintains records, work logs, and reports, as needed. Adheres to
laws, regulations, and requirements set forth in the WCPSS safety
procedures/policies. Maintains compliance and adherence to all
safety procedures, occupational health practices, and maintaining a
safe work environment. Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in in an
indoor and outdoor environment. This role routinely uses standard
office equipment such as computers, hand/power tools, etc. The
position, at times, must be able to come into direct contact with
school system staff, contractors, vendors, and external agencies.
Work is considered heavy physical work, requiring the exertion of
up to seventy-five pounds of force. The work requires the ability
to operate automotive equipment. Frequent exposure to hazardous
materials, gases, and chemicals, moving parts, and inclement
weather conditions. EFFECTIVE DATE: 11/2023 DISCLAIMER: The above
statements are intended to describe the general purpose and
responsibilities assigned to this position. They are not intended
to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities, and skills required by the employees
assigned to this position. This description may be revised by HR
and approved at any time.
Keywords: Wake County Public School System, Greensboro , Technical Specialist-Elevator Technician, Engineering , Raleigh, North Carolina
