Branch Manager - Greensboro, NC
Company: F.N.B Corporation
Posted on: May 16, 2020
PRIMARY OFFICE LOCATION:
400 Bellemeade St.. Greensboro, North Carolina. 27401.
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POSITION TITLE: Branch Manager 2
BUSINESS UNIT: Retail
REPORTS TO: Varies Based on Assignment
This position is primarily responsible for the overall sales and
operations management of the branch. The incumbent oversee daily
branch activities, performs market and business development duties,
processes loan requests, solicits new accounts, supervises office
staff, oversees the branch quality customer service program, sells
alternative investments, maintains facilities and manages the
budget. The incumbent provides the highest quality of service to
every customer. Branch Manager 2 designations apply to retail
locations with between $30 million and $65 million in assets.
Performs market and business development duties by calling on
current and potential customers, attending community activities and
being involved in community organizations. Prepares marketing plans
to accomplish development goals according to time, budget, policy
and procedural constraints. Completes weekly call report or Branch
Sales Plan in a timely manner.
Processes loan requests by interviewing customers, analyzing
applications, preparing and handling closings, processing documents
and disbursing proceeds, as directed, according to established
lending limits, policies and procedures.
Solicits new deposit accounts by selling and cross-selling customer
appropriate products and services to meet financial needs and
meeting those needs by opening accounts, solving problems and
closing accounts according to established policies and procedures.
Has specific goals regarding weekly outside sales calls.
Supervises staff by administering human resource policies,
interviewing, hiring, training, developing, planning and coaching
performance according to established policies and government
regulations to maximize staff efficiency, productivity, morale and
Oversees branch quality and customer service program by ensuring
staff provides expert service by handling complaints through proper
research, proposing solutions and resolving problems according to
established policies, timely and courteously, as measured by
surveys and other feedback systems to ensure the highest quality of
Sells alternative investments, when licensed, by analyzing customer
needs and establishing investment goals, explaining benefits of
alternative investments, selling and processing annuity
applications. Refers customers to a Series 7 licensed
representative according to established policies and licensing
limitations and in compliance with state and federal
Conducts weekly branch sales meetings and coaching sessions with
employees. Manages all branch sales efforts by conducting pre-shift
huddle meetings each day, organizing and conducting call night
sessions as directed by the Market Manager, reporting results of
these sessions and posting Branch Sales Charts on sales progress
monitoring daily sales production and pipeline volumes.
Delegates and reviews the completed monthly Retail Environment
Maintains facilities by monitoring maintenance needs and repairs to
office building, equipment and grounds and arranging for
maintenance according to maintenance scheduling constraints and in
compliance with the established expense policy and budget to ensure
a safe, attractive, productive and efficient banking facility.
Takes responsibility for implementing compliance policies and
procedures ensuring staff receives training to comply with
regulations, follows corporate policies and procedures and
cooperates with all reviews and examinations.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to
serve as risk managers for their businesses by understanding,
reporting, responding to, managing and monitoring the risk they
encounter daily as required by F.N.B. Corporation s risk management
F.N.B. Corporation is committed to achieving superior levels of
compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a
required component of all position descriptions.
High School or GED
MINIMUM YEARS EXPERIENCE:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
BA or BS preferred. Experience in a related position. Knowledge of
banking audit policies and procedures preferred.
SPECIAL LICENSES AND CERTIFICATES:
Nationwide Mortgage Licensing System and Registry Identifier
preferred but will be required.
It is the policy of F.N.B. Corporation and its affiliates not to
discriminate against any employee or applicant for employment
because of his or her race, color, religion, sex, sexual
orientation, gender identity, national origin, or because he or she
is an individual with a disability or disabled veteran, Armed
Forces service metal veteran, recently separated veteran, or active
duty wartime or campaign badge veteran. F.N.B. Corporation and its
affiliates provide all applicants and employees a discrimination
and harassment free workplace.
Please Visit following page for important legal disclosures and
Keywords: F.N.B Corporation, Greensboro , Branch Manager - Greensboro, NC, Accounting, Auditing , Greensboro, North Carolina
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